The planning handbook

Tanzania Travel Essentials

Visas, entry rules, flights, airport transfers, health, payments and how to book a planning call: everything to arrange before you travel, in one place.

Book a call
Everything in one place

What you need before you travel

Seven things need arranging before a safari or a Kilimanjaro climb. Use the index above to jump to any of them, or read straight through. Rules and fees change, so we point you to the official source wherever it matters.

How to plan a Tanzania safari

A planning timeline from first idea to the journey home

This planning timeline shows how to plan a Tanzania safari in a sensible order, from the first call to the day you return home. Dates are guides, not rules: a shorter trip can be arranged faster, while a Kilimanjaro booking timeline or a peak season safari rewards early decisions. Each step links to the section of this handbook that covers it in more detail. Work through the steps in order and note the dates in your own calendar, so that each deadline, especially the balance payment, is never a surprise. If your plans change at any point, tell us early and we will adjust the later steps with you.

  1. 9 to 12 months before

    Book the call and choose a route

    Start with a safari planning call to talk about when to book, which parks suit your interests and how many days you need. If you want the Great Migration, a peak season Kilimanjaro climb or a stay in a small camp, this is the time to ask, because the best accommodation fills first.

    Go to section
  2. 6 to 9 months before

    Accept the proposal and pay the deposit

    Review the written proposal, ask for any changes to the custom itinerary and accept it once it feels right. Accepting the proposal is when the 30% deposit is paid, which secures your dates and lets us reserve lodges, camps and guides.

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  3. 4 to 6 months before

    Arrange your visa and check entry rules

    Check whether your nationality needs a Tanzania visa and apply well before departure if so, either online or on arrival where allowed. Make sure your passport has at least six months of validity and enough blank pages.

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  4. 4 to 6 months before

    Book international flights

    Once the dates are confirmed in the proposal, book flights into Kilimanjaro International Airport or Dar es Salaam, and out from where your itinerary ends. Send us your flight details so that we can match transfers to your arrival and departure times.

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  5. 3 to 4 months before

    Vaccinations, insurance and preparation

    Speak to a travel clinic about vaccinations and malaria prevention, and arrange travel insurance that covers medical evacuation and, for climbers, trekking at altitude. Begin your packing lists and, for Kilimanjaro, a regular hiking and fitness routine.

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  6. 45 days before arrival

    Pay the 70% balance

    The 70% balance is due at least 45 days before you arrive. Deposit and balance together make up the full price in the proposal, and we confirm each payment in writing so that your records are complete.

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  7. 2 to 4 weeks before

    Confirm transfers and documents

    We send final transfer details, pick-up times and contact numbers for your arrival. Check that your visa, passport, insurance and flight tickets are all in order, and keep digital copies on your phone.

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  8. The final week, then after you return

    Final checklist, arrival and departure

    Work through the entry checklist, finish packing and confirm your arrival details with us. After you return, send us feedback and photos; we value both, and they help future travellers plan their own trips.

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Entry rules

Tanzania Tourist Visa Guide

Most visitors need a Tanzania tourist visa before they can enter the country, and the simplest route is usually the e-visa online application made through the official Tanzania Immigration Services portal. Some travellers can still get a visa on arrival at the main airports and certain land borders, and a smaller group of nationalities are visa exempt countries for short visits. This guide explains the options in plain English so that you know what to ask, what to prepare and where to check.

Rules, fees and processing practices change from time to time, so everything below is described as what is currently or commonly the case. Please confirm every detail on the official Tanzania Immigration Services website, with your nearest Tanzanian embassy or high commission, or with your airline before you apply or travel. The Expedition Tours is a tour operator, not an immigration agency, so we cannot issue visas or promise any outcome. We can, however, point you to the right official pages and help you plan your safari, Kilimanjaro climb or Zanzibar holiday around your entry dates.

Your main options at a glance

Commonly the easiest

E-visa before you travel

You complete the Tanzania tourist visa application online, upload your documents, pay by card and receive an approval to print or save. Most travellers find this the calmest option because the paperwork is finished before the flight.

Available at many entry points

Visa on arrival

Visa on arrival is commonly offered at the main international airports and some land borders, but queues can be long and payment methods vary. Many airlines and officials now encourage online applications, so do not assume the arrival counter is your best plan.

Nationality dependent

Visa exempt countries

Citizens of a limited number of countries have been allowed to enter for short stays without a visa. The list can change, so check whether your passport is currently on it rather than relying on a friend or an old forum post.

Check before you apply

Multiple entry visas

A single entry visa covers one entry into Tanzania. A multiple entry visa may suit travellers who plan to leave and come back, for example to visit Kenya or Uganda mid trip, and is usually priced differently.

Tourist visa basics: visa validity and 90 days, single entry and multiple entry

A standard single entry tourist visa is commonly valid for up to 90 days from the date you enter, although officers decide the period granted at the border and it may be shorter than the maximum. The visa validity and 90 days figure is a ceiling, not a promise, so plan your itinerary around the dates actually stamped in your passport or shown on your approval.

Single entry means that once you leave Tanzania, the visa is used. If you cross into Kenya for a day and plan to return, you will normally need a multiple entry visa or a new single entry visa, so decide this before you apply. Check the type carefully on the application form because correcting a wrong choice later can be slow.

  • Single entry: one entry, then the visa is finished.
  • Multiple entry: allows several entries within its validity, where it is offered for your nationality.
  • Validity of a visa and length of stay are not always the same thing, so read your approval and the stamp in your passport.
  • Never overstay: fines, delays and future entry problems can follow.

Visa fees by nationality (indicative only)

TravellerCommonly quoted feeWhat to check
Most nationalities, single entry tourist visaCommonly USD 50Confirm the current amount and your visa category on the official portal.
United States citizensCommonly USD 100US citizens have commonly been charged a higher fee, sometimes linked to a multiple entry visa. Confirm the current rule.
Visa exempt countriesNo visa fee for short visits, where applicableCheck your passport is on the current list and the length of stay allowed.
ChildrenVariesFees and rules for minors can differ, so check each child's category.
Business visaDifferent feeA business visa is a separate category with its own requirements.

Fees are shown only as commonly quoted guidance and are never guaranteed. Always take the figure from the official Tanzania Immigration Services portal or your embassy on the day you apply.

How to apply for the e-visa step by step

  1. 1.Open the official portal

    Type the web address of Tanzania Immigration Services yourself or follow a link from an official government page. Do not click advertisements or search results that merely look official.

  2. 2.Create an account and choose the visa type

    Select a tourist visa and decide between single entry and multiple entry. Use the same name and details as in your passport, letter for letter.

  3. 3.Enter your passport and trip details

    You will be asked for your passport number, dates of issue and expiry, planned arrival date, intended address in Tanzania and port of entry, such as Kilimanjaro International Airport.

  4. 4.Upload your documents

    Commonly you upload a clear scan of your passport data page, a recent passport photograph and sometimes a return ticket or accommodation details. Keep file sizes small and images sharp.

  5. 5.Pay the visa fee

    Payment is normally made online by card. Keep the receipt and application number until your trip is over.

  6. 6.Wait for the decision

    Processing time varies by season and workload. Many people allow two to three weeks, and it is wise to apply well before you fly rather than days before.

  7. 7.Save and print your approval

    Keep a printed copy and a digital copy on your phone. Check every detail of the approval against your passport and ask for a correction at once if something is wrong.

Documents needed for a Tanzania tourist visa

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Applying at airports and land borders

Most safari and Kilimanjaro travellers arrive at Kilimanjaro International Airport, between Arusha and Moshi. Others use Julius Nyerere International Airport in Dar es Salaam or Abeid Amani Karume International Airport on Zanzibar. All three commonly handle visa and immigration checks, but queue times vary a lot with the number of arriving flights.

Land crossings are also used, especially by overland travellers from Kenya. Namanga is the usual crossing between Nairobi and Arusha, and Holili is used on the Moshi side near Taveta. There are other Kilimanjaro-Arusha border points in general, and opening hours, payment methods and procedures can differ, so confirm arrangements before relying on a particular post. Carry some US dollars in case a card machine is not working, and ask the officer for a receipt.

  • Airports: expect immigration, possible biometrics and a customs check.
  • Land borders: allow extra time, have documents ready and pay only official charges.
  • Zanzibar entry: a Tanzanian visa generally covers the islands, but you may pass through immigration checks again when travelling between the mainland and Zanzibar, so keep your passport and approval handy.

Other kinds of visit and special situations

Different category

Business visas vs tourist visas

A tourist visa is for leisure. Meetings, conferences or commercial activity may need a business visa. If you are unsure which applies, ask the immigration authorities before you travel.

Special permits

Working or volunteering rules

Paid work generally needs a work permit, and many volunteering placements need a specific permit or visa class. A tourist visa is not normally the right document, so confirm with your host organisation and the authorities.

Check each child

Children and visas

Children usually need their own passport and visa or approval. Travelling with one parent, grandparents or a guardian may require extra proof of consent, so carry birth certificates and consent letters.

Short stops

Cruise and transit passengers

Passengers on cruise ships and those changing planes may have different requirements. Check with the cruise line or airline whether you need a visa, a transit visa or a health certificate for your particular stop.

Regional trips

Visit Kenya, Uganda and Rwanda from Tanzania

Each country has its own entry rules and some travellers use a regional arrangement where it is available for their nationality. Check each country's official page before you book, and remember that a single entry Tanzanian visa may need replacing when you return.

Extending a visa and what to do if refused

If you need extending a visa, apply to the immigration office before the current permission ends, not afterwards. Offices exist in major towns, including Arusha, and you should expect to show your passport, a reason for the extension and possibly payment of a fee. Extensions are granted at the discretion of officers and are not guaranteed.

If your application is delayed or refused, stay calm. Read any message from the portal carefully, correct obvious errors such as a misspelt name or an unreadable scan, and contact the official helpdesk or your embassy. Do not buy non-refundable bookings until you have an approval. We can usually adjust the start of your safari if your entry date changes, but we cannot overturn a decision.

Common mistakes to avoid

MistakeWhy it mattersBetter approach
Name does not match passportApproval may be refused or fixed only at a costCopy the passport data page exactly.
Choosing single entry, then leaving TanzaniaThe visa is used when you exitPick multiple entry if you will re-enter.
Applying through an unofficial siteExtra fees and security risksStart only from the official portal.
Applying too lateNo time for questions or correctionsApply weeks ahead where possible.
Passport near expiryBoarding may be deniedRenew first if you have under six months left.

Frequently asked questions

Questions about visa?Ask us and a real person will reply.
Before you fly

Tanzania Entry Checklist

A smooth arrival in Tanzania starts at home. Most delays at the airport come from small things: a passport with too few blank pages, a missing yellow fever certificate, a visa approval that was never printed or a bag that contains plastic carrier bags. This Tanzania entry checklist walks you through what to prepare before you fly, what happens step by step at Kilimanjaro International Airport, what customs rules to know and how departure works.

Entry rules and airport procedures are set by the Tanzanian authorities and can change, so this page describes what is currently or commonly the case. Please confirm requirements with the Tanzania Immigration Services portal, your embassy, your airline and a travel health clinic before you travel. The Expedition Tours is a tour operator and not an immigration or medical authority, so treat this as a practical planning aid and not as legal or medical advice.

Pre-arrival checklist: the essentials

Arrange first

Passport and visa

Your passport should commonly be valid for at least six months and have at least one blank page, though more is safer. Check whether you need a visa and apply through the official portal in good time.

Check early

Health papers

A yellow fever certificate may be required if you arrive from or transit through certain countries where yellow fever is present. Bring your vaccination records and discuss other vaccines with a doctor.

Keep copies

Insurance and tickets

Carry your travel insurance details, flight tickets and a return ticket or onward ticket. Immigration officers may ask to see proof that you plan to leave.

Easy to forget

Accommodation and contacts

Have the name and address of your first hotel or lodge, plus emergency contacts at home and a local phone number if you have one.

Documents at a glance: why needed, when to arrange, common mistakes

DocumentWhy it is neededWhen to arrangeCommon mistake
PassportIdentity and entry stampsCheck expiry months before bookingUnder six months left or no blank page
Visa or e-visa approvalPermission to enter, where requiredWeeks aheadUsing an unofficial website or leaving it unprinted
Yellow fever certificateProof of vaccination where requiredIdeally several weeks ahead, as advised by a clinicForgetting it when transiting an affected country
Travel insuranceMedical and trip coverBefore paying for the tripNot checking cover for safari or climbing activities
Return or onward ticketShows you will leaveAt bookingOpen dates that cannot be shown
Accommodation detailsImmigration forms and questionsBefore departureWriting only 'safari' with no address
Prescription letterSupports medicines in your hand luggageSeveral weeks aheadCarrying loose tablets with no labels
Emergency contactsQuick help in a crisisBefore departureSaving them only on a phone that may run out of battery

This table is a guide only. Always check the current official requirements for your nationality and route.

Arrival procedure at Kilimanjaro International Airport

  1. 1.Leave the aircraft and follow the signs

    Follow other passengers to the arrivals hall. Keep your passport, visa approval and pen ready in your hand luggage, not in a checked bag.

  2. 2.Health screening

    You may be asked to complete a health form, show a yellow fever certificate if applicable or pass a temperature check. Procedures can change at short notice, so follow the instructions of the staff.

  3. 3.Immigration

    Join the queue for your visa category. Present your passport and approval, answer the questions politely and wait for your stamp. If you need a visa on arrival, expect extra steps and payment.

  4. 4.Biometrics

    Fingerprints and a photograph are commonly taken at the immigration desk. Remove glasses or a hat if asked.

  5. 5.Baggage claim

    Collect your bags and check that they are intact. If anything is missing, report it to your airline before leaving the baggage hall.

  6. 6.Customs

    Customs officers may scan or open bags. Declare anything that needs declaring, such as large sums of cash, and do not carry items that are restricted.

  7. 7.Meet your driver

    Once through, look for your transfer representative holding a sign. If you have booked with us, we will confirm meeting details before you travel.

Customs rules and prohibited items

Tanzania has a long-standing plastic bags ban. Single-use plastic carrier bags have been banned from entering the country, so pack toiletries and shoes in cloth or reusable bags and remove duty-free plastic bags before landing. Zip-top toiletry bags are commonly tolerated, but rules can be applied strictly, so keep them minimal.

Other restrictions you should know about include the following. Check each against the official guidance for your travel date.

  • Drones need permits. Bringing a drone without authorisation can lead to confiscation, and flying in national parks is regulated, so ask before packing one.
  • Camouflage clothing is restricted. Military-style camouflage patterns may be refused or confiscated, so choose plain khaki, olive or neutral colours instead.
  • E-cigarettes and vapes in general are subject to restrictions, and some may be prohibited. Check current rules before bringing one.
  • Illegal drugs carry severe penalties. Do not carry any item for another person.
  • Wildlife products, ivory, shells and coral should never be bought or exported.
  • Weapons, ammunition and some radio equipment need advance permission.

Health requirements and vaccination certificates

The yellow fever certificate is the document most often asked for at the border. It is commonly required for travellers arriving from or transiting certain countries where yellow fever is present. Whether you need one depends on your route, not only your nationality, so check with your airline and a travel clinic.

For other health matters, such as malaria prevention, tetanus, hepatitis, typhoid and routine vaccines, speak to a doctor or travel nurse several weeks before departure. We cannot give medical advice, but we can tell you what the trip involves, for example altitude on Mount Kilimanjaro or hot days on safari.

  • Keep vaccination records in a folder with your passport.
  • Ask your clinic for the official yellow card, and check that your name matches your passport.
  • Take any malaria tablets exactly as advised by your doctor.

Arrival documents, cards and immigration questions

Commonly digital

Arrival forms

Some travellers are asked to complete an arrival card or health surveillance form, online or on paper. Have your flight number, passport number and address to hand.

Stay calm

Immigration questions you may be asked

Typical questions include the purpose of your visit, how long you will stay, where you are staying and whether you have a return ticket. Answer clearly and truthfully.

Rarely requested

Proof of funds in general

Officers may occasionally ask how you will pay for your stay. A bank card or a booking confirmation is usually enough.

Extra paperwork

Arrival with children

Bring each child's passport, birth certificate and, where one parent is travelling alone or with other adults, a signed consent letter. Keep copies of both.

Islands

Zanzibar arrival

Arriving at Abeid Amani Karume International Airport may involve a health form and an immigration check even if you already have a Tanzania visa. Keep your approval and onward ticket within reach.

Travel with prescription medicines, photocopies and digital backups

Carry prescription medicines in your hand luggage in the original packaging with the pharmacy label. Bring a doctor's letter that names the medicine, the dose and the condition it treats, particularly for strong painkillers, injections, needles or controlled substances. Check the official rules for your specific medicines before travelling.

Make photocopies of your passport photo page, visa approval, insurance policy and tickets, and keep them apart from the originals. Save digital backups in email or secure cloud storage that you can reach if your phone is lost. Share a copy with someone at home.

Departure procedure and airport departure tax

On departure, arrive at the airport early, check in, pass security and then immigration, where your exit is recorded. Airport charges are commonly included in your ticket price, but confirm with your airline whether any departure tax must be paid separately at your airport.

Spend or exchange leftover Tanzanian shillings before leaving where possible, keep any receipts for large purchases and avoid carrying wildlife products or restricted souvenirs. Safari-goers should also check luggage weight limits for small aircraft.

Printable 20-item final checklist

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Frequently asked questions

Questions about entry checklist?Ask us and a real person will reply.
WhatsAppNext: Flights
Getting there

Flights to Tanzania: choosing the right airport and booking with confidence

Most international visitors reach Tanzania through one of three airports: Kilimanjaro International Airport (JRO) between Arusha and Moshi, Julius Nyerere International Airport (DAR) in Dar es Salaam, and Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Choosing the right one is the single most useful flight decision you will make, because it shapes your transfer time, your first night and how smoothly your safari, Kilimanjaro climb or beach stay begins.

This guide explains flights to Tanzania in plain terms: which airport suits which trip, how travellers commonly route from the UK, USA, Canada, Europe, Australia, India, the Middle East and South Africa, when to book, and what to do about baggage, delays and changes. Airline routes, schedules and fares change often, so treat everything here as general guidance and always check current schedules before you pay. We never quote fares in this guide; we simply help you pick an arrival and departure plan that fits your itinerary.

The airports you are most likely to use

Safari and Kilimanjaro

Kilimanjaro International Airport (JRO)

Located between Arusha and Moshi, JRO is the natural gateway for the northern safari circuit and for Kilimanjaro climbs. A road transfer to Arusha usually takes roughly one hour and to Moshi roughly 45 minutes. Flights to Kilimanjaro International Airport often arrive in the evening or overnight.

Southern and western circuits

Julius Nyerere International Airport (DAR)

The main airport for Dar es Salaam, useful for the Selous region, Ruaha and Mikumi, and for connecting onward to Zanzibar by air or ferry. Flights to Dar es Salaam are often a good fit if your trip begins on the coast.

Beach and Stone Town

Abeid Amani Karume International Airport (ZNZ)

The gateway for the island. Flights to Zanzibar can be direct from some hubs or via Dar es Salaam, Nairobi or a Gulf hub, depending on the season. It is also a popular departure point after a safari.

Domestic and light aircraft

Arusha Airport (ARK)

A small airport used mainly for domestic scheduled flights and light aircraft to the national parks. It is not normally an international gateway, but it is the usual starting point for bush flights.

Alternative gateway

Nairobi Jomo Kenyatta (NBO)

Some travellers fly into Nairobi because of fares or schedules, then continue by road or by a connecting flight. The road transfer to Arusha is long and crosses the Namanga border, so allow most of a day.

Lake and western Tanzania

Mwanza (MWZ) and Kigoma (TKQ)

Mwanza serves the western Serengeti and Lake Victoria. Kigoma is the gateway to Gombe and Lake Tanganyika. Both are normally reached on domestic connections rather than direct long haul.

Your trip and the best airport

Your tripBest arrival airportWhy
Northern circuit safari (Tarangire, Manyara, Ngorongoro, Serengeti)JROClosest airport to Arusha, the base for most northern safaris
Kilimanjaro climbJRORoughly 45 minutes to Moshi, where many climbs begin
Safari then Zanzibar beach stayJRO in, ZNZ outAn open-jaw ticket saves backtracking; fly onward to Zanzibar after your safari
Zanzibar onlyZNZShort transfer to Stone Town or the coast
Selous or Ruaha safariDARShort domestic flight or road onward to the south
Gombe chimpanzeesKigoma (TKQ), via Dar es Salaam or ArushaWestern Tanzania is best reached by a domestic connection
Fare-driven, flexible on timeNBO or DARCompare, but allow for the long Nairobi to Arusha road transfer

Always confirm the final plan against your itinerary. Airport choice affects your transfer, so tell us your flight details as soon as you book.

Flights from your home region (general guidance)

There is no single correct routing, and airlines change what they offer from year to year. The notes below describe how travellers have commonly flown, with a hedge: check current schedules and fares yourself before you commit.

Flights from the UK commonly connect through hubs such as Amsterdam, Doha, Istanbul, Addis Ababa, Nairobi or Dubai, and the journey is usually a one-stop itinerary of roughly 10 to 14 hours in the air plus layover time. Flights from the USA and flights from Canada usually involve a connection in Europe, the Gulf or Addis Ababa, with a long total journey of around 20 hours or more door to door. Flights from Europe are typically shorter, often one stop through Amsterdam, Istanbul or a Gulf hub. Airlines have commonly served Tanzania from these hubs, though schedules vary by season.

Flights from Australia generally connect via the Gulf, Singapore or Johannesburg, and the total travel time is long, so many travellers plan an overnight stop. Flights from India and flights from the Middle East are comparatively short, with connections through Dubai, Doha, Addis Ababa or Nairobi common. Flights from South Africa usually connect via Johannesburg, and a direct or one-stop routing is often available depending on the season. Approximate flight times vary widely with routing and layovers, so use them only as a rough guide.

A simple booking timeline

  1. 1.Six to twelve months out

    Agree your rough dates and the type of trip. If you plan to climb Kilimanjaro or travel in the peak seasons, secure your safari or climb first, then look at flights.

  2. 2.Four to eight months out

    This is the best time to buy flights in general for long haul trips. Compare fares across several airlines and hubs, and note the fare rules on changes and refunds.

  3. 3.Two to three months out

    Choose seats if possible, confirm your arrival airport with us and share your flight numbers so we can plan the airport transfer.

  4. 4.Two to four weeks out

    Check your passport validity, visa requirements and health documents. Re-check your flight times, because schedules can shift.

  5. 5.Final week

    Check in online where available, reconfirm your arrival time and keep our contact details and your driver's details accessible on your phone.

Open-jaw flights and connecting through Nairobi

An open-jaw ticket means arriving in one airport and departing from another. For example, you might fly into Kilimanjaro International Airport, finish with a beach stay and depart from Zanzibar. This avoids retracing your steps and can save a day. Compare the cost against a return ticket from a single airport, as open-jaw fares are sometimes higher and sometimes the same.

Connecting through Nairobi is a common choice because of the number of long haul services to Kenya. If your final ticket is to Nairobi, you can continue to Tanzania by a connecting flight or by a shuttle and road transfer through the Namanga border post. Allow most of a day for the road option, carry your passport and any visa documents, and check border opening hours and entry rules before you travel.

  • A single ticket to Kilimanjaro avoids the border crossing.
  • Separate tickets mean you carry the risk of missed connections, so leave generous time between flights.
  • If you land in Nairobi late, an overnight stay there may be wiser than a night drive.

Before you book

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Timing your flight around your safari or climb

Overnight arrivals are common at Kilimanjaro. Many flights land late in the evening or after midnight, which is fine if your hotel is booked from the night before. Tell us if you will land very late so your driver and your accommodation are ready, and consider arriving a day early before a Kilimanjaro climb so that a delayed bag or missed connection does not cost you your start date.

When travelling with a Kilimanjaro climb, build in a spare day at each end. Your departure should be at least a day after you expect to finish the descent, since weather or a slow summit day can shift timings. For a safari, a first night of rest in Arusha helps with jet lag, which is modest because Tanzania sits on East Africa Time (UTC+3), only a few hours ahead of the UK and Europe.

Baggage, bush flights and domestic connections

International baggage

Allowances vary by airline and fare, so check carry-on and checked rules for each leg. Pack medication, valuables and one change of clothes in your carry-on.

Soft bags

Bush flights

Small aircraft to the parks commonly limit baggage to around 15 kg in soft bags. Check your itinerary for the exact limit, and ask whether spare luggage can be stored in Arusha.

Domestic flights in Tanzania

Domestic flights link Arusha, Dar es Salaam, Zanzibar, Mwanza and Kigoma, and scheduled and charter options exist. See our domestic flights page for more detail on how these fit with your plan.

Kilimanjaro gear

Wear your hiking boots on the plane and keep key items in your carry-on in case your checked bag is delayed.

Travelling with children, loyalty miles and comfort

Travelling with children on long haul flights goes more smoothly with a daytime connection where possible, snacks, entertainment and a simple routine. Ask about child fares and infant rules when you book, and remember that car seats for the airport transfer can be requested in advance.

  • Loyalty miles: if you collect miles with an airline group, check whether your routing earns them before you choose between hubs.
  • Seat selection: window seats are useful for a first view of Kilimanjaro on clear days.
  • Jet lag: a short walk in daylight on arrival and an early night usually help more than anything else.

Frequently asked questions

Questions about flights?Ask us and a real person will reply.
Arriving and departing

Airport transfers in Tanzania: what to expect from landing to your first night

A smooth airport transfer is the quiet start to every good trip. After a long flight, you want a friendly face with your name on a board, a clear plan for the road ahead and a comfortable bed at the end of it. This guide explains how airport transfers in Tanzania usually work: from Kilimanjaro International Airport to Arusha and Moshi, in Dar es Salaam and Zanzibar, and from Nairobi by road.

We arrange a driver to meet you, and the vehicle type is confirmed in your itinerary. Journey times below are typical estimates that depend on traffic, weather and road works, so treat them as a guide. We never quote prices on this page; your itinerary sets out what is included.

Typical transfer times

RouteApproximate timeNotes
Kilimanjaro International Airport (JRO) to ArushaRoughly 1 hourTarmac road; allow extra at night or in rain
JRO to MoshiRoughly 45 minutesMany Kilimanjaro climbs begin from the Moshi side
JRO to Arusha hotels outside the town1 to 1.5 hoursDepends on the hotel's location
Dar es Salaam airport (DAR) to city hotels30 minutes to 1.5 hoursTraffic varies greatly by time of day
Zanzibar airport (ZNZ) to Stone TownRoughly 15 to 20 minutesShort and straightforward
ZNZ to beach resortsAbout 45 minutes to 2 hoursNorth and east coasts take longer
Dar es Salaam to Zanzibar by ferryRoughly 2 hours at seaAllow extra time for port formalities
Nairobi (NBO) to Arusha by roadCommonly 6 to 8 hours or moreIncludes the Namanga border crossing

These are estimates only. Your final timings are confirmed in your itinerary and may change with traffic and conditions.

What happens when you land

  1. 1.Before you travel

    We ask for your flight number, arrival time and the name of your first hotel. Your driver's name and phone number are sent in advance, so you know who to look for.

  2. 2.Immigration and visa

    Follow the signs for immigration. Have your passport, visa documents and accommodation address ready. Queues can take some time when several flights land together.

  3. 3.Baggage reclaim

    Collect your bags and check them before leaving the hall. If a bag is missing, report it at the airline desk before exiting and note the reference number.

  4. 4.Meet and greet

    Your driver will wait in the arrivals area with a name board showing your name or group. They will help with luggage and walk you to the vehicle.

  5. 5.The drive

    Your driver will normally brief you on the route and the plan for the next day. Feel free to ask for a stop if you need one.

  6. 6.Check in

    Your hotel is told your expected arrival time. If you land at night, check-in is usually arranged for late arrival.

Meet and greet, name board and flight monitoring

Meet and greet means a driver is waiting for you at the airport rather than leaving you to find a taxi. The name board makes it easy to spot your driver among the crowd. If you cannot see anyone, wait in the arrivals hall and call the number you were sent.

We monitor flights wherever possible, so a delay does not mean you are left waiting alone. Flight monitoring is not a guarantee, however, because information is sometimes slow to update, so tell us directly if your flight changes. For late arrivals and overnight arrivals, let us know in advance so your driver and hotel are prepared. If your flight lands in the small hours, an arrival-night booking from the night before avoids a stressful check-in.

Private transfer or shared shuttle

Most flexible

Private transfer

A vehicle and driver just for your party. Departure is when you are ready, you can stop on the way, and the vehicle type is confirmed in your itinerary. Ideal for families, groups and late arrivals.

Lower cost option

Shared shuttle

Some routes, such as Arusha to Nairobi, have scheduled shared shuttles. They run on fixed times and may wait for other passengers, so they are less flexible than a private transfer.

Scheduled domestic flight

For longer journeys, such as Arusha to the Serengeti, a bush flight may replace a long drive. Baggage is commonly limited to around 15 kg in soft bags, so check your itinerary.

Ferry

The ferry from Dar es Salaam to Zanzibar is popular and quick. Book ahead in busy periods and keep your passport with you.

Dar es Salaam and Zanzibar transfers

Dar es Salaam transfers depend heavily on traffic. The airport is close to the city centre, but congestion at rush hour can double the time. If you are catching a ferry to Zanzibar, plan to arrive at the port well ahead of departure and keep your tickets and passport handy.

Zanzibar airport transfers are generally short to Stone Town, and longer to resorts on the north and east coasts. Roads on the island are mixed, so allow extra time after rain. Tell us your hotel name in advance so your driver knows the exact address, since several beach areas have similar names.

Nairobi to Arusha: shuttle and road transfer

Some travellers land in Nairobi (Jomo Kenyatta International Airport) and continue to Arusha by road. The route crosses the Namanga border post, where you complete exit and entry formalities. Plan for a long day, carry your passport and visa documents, and check border hours before you set off.

A private road transfer is more flexible than a shared shuttle because it can wait during border formalities and make comfort stops. Note that both Kenyan and Tanzanian officials may check documents, and queues vary. If your flight reaches Nairobi late, an overnight stay there is often wiser than a night drive.

Arrival day checklist

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Luggage, car seats, roads and safety

Luggage is loaded by your driver, and vehicles are planned around your party size, so tell us if you have extra bags such as camera cases, golf clubs or Kilimanjaro duffel bags. Car seats for children can be requested ahead of time, which is much easier than trying to arrange one on arrival.

Road conditions are generally good on the main route from the airport to Arusha, though you may meet speed bumps, livestock, pedestrians and slow lorries. Night driving needs extra care. Wear seatbelts, keep valuables out of sight and keep your phone with you rather than in the boot.

  • Keep your passport and valuables in your carry-on.
  • Confirm your hotel name before you leave the airport.
  • Tipping in general is appreciated but never obligatory; ask us for current guidance on what is customary.

Your first night and the start of your safari or climb

Accommodation on arrival night is strongly recommended for most itineraries. A night in Arusha or Moshi lets you rest, repack and meet your guide for a briefing before your safari or Kilimanjaro climb begins. If your flight lands very late, the first night may be short, so we plan the next morning with a gentle start.

On the morning of your safari or climb, your driver or guide collects you from the hotel at the agreed time. For a Kilimanjaro climb, this might be a drive to the gate on the mountain. For a safari, it may be the first leg towards Tarangire, Lake Manyara or the Serengeti.

Departure day and return transfers

  1. 1.Confirm the pick-up time

    The evening before, we confirm when your driver will collect you, based on your flight time. International flights usually need arrival at the airport about three hours ahead.

  2. 2.Allow for the road

    Leave extra time for traffic, especially for Dar es Salaam or the road from Arusha to JRO.

  3. 3.Check out and pack

    Settle your hotel bill, keep your passport and tickets in your hand luggage and check your room for chargers.

  4. 4.At the airport

    Your driver will help with bags and point you to check-in. Keep a little time in hand for security and immigration.

Frequently asked questions

Questions about airport transfers?Ask us and a real person will reply.
Before you fly

Preparing for Tanzania: health, money, packing and etiquette

A good trip to Tanzania starts weeks before you reach Kilimanjaro International Airport. This section covers the practical preparation that travellers on a safari, a Kilimanjaro climb or a Zanzibar beach stay ask about most: vaccinations for Tanzania, malaria prevention, travel insurance for safari and Kilimanjaro, money and currency, power adaptors, SIM cards and eSIM options, what to pack for safari, cultural etiquette and responsible travel.

Rules and medical advice change, so treat everything here as a starting point rather than a final answer. Check official government travel advice for your country, speak to your own doctor or a travel clinic, and confirm entry requirements close to departure. If you are unsure about anything, ask us and we will point you in the right direction.

Health first: talk to a travel clinic early

Book an appointment with your doctor or a travel clinic, ideally 6 to 8 weeks before departure. Some vaccinations need more than one dose, and some medicines need to be started before you travel. A clinician who knows your medical history is the right person to decide what suits you; we cannot give medical advice and nothing here replaces it.

Ask about routine vaccinations to be up to date, such as tetanus, diphtheria, polio, and measles, mumps and rubella. Travellers to Tanzania also commonly discuss hepatitis A and typhoid, and depending on your plans and circumstances, other vaccines may come up in the conversation. Bring your itinerary so the clinic can see whether you are visiting Arusha, the northern safari circuit, the southern parks, Mount Kilimanjaro or Zanzibar.

  • Take a printed list of the places you will visit and the dates.
  • Mention any existing conditions, allergies and regular medications.
  • Ask whether you will need to carry a letter for prescription medicines.
  • Keep a copy of your vaccination record with your travel documents.

Staying healthy on the ground

Ask your doctor

Malaria prevention

Malaria is present in parts of Tanzania. Discuss malaria prevention in Tanzania with a doctor, who can advise on tablets and whether they suit you. Alongside any medication, use insect repellent, cover arms and legs at dusk and sleep under a mosquito net where one is provided.

Everyday care

Food and water safety

Drink bottled water or properly treated water, avoid ice of unknown origin and choose food that is freshly cooked and served hot. Peel fruit yourself and wash your hands often. Lodges and camps usually provide safe drinking water, and we encourage refilling a reusable water bottle to cut plastic.

Equatorial sun

Sun protection

The sun is strong close to the equator, especially at altitude and on the coast. Pack a wide-brimmed hat, sunglasses, a high-factor sunscreen and lip balm with SPF, and reapply often. A lightweight long-sleeved shirt is more comfortable than lotion on a long game drive.

Dusk to dawn

Insects and repellents

Mosquitoes are most active around dusk and dawn, and tsetse flies can bother you in some woodland areas. Use an insect repellent your doctor or pharmacist recommends, and wear neutral colours. Tsetse flies are drawn to dark blue and black, so lighter khaki and olive are sensible choices.

Health checks before Kilimanjaro

If you plan to climb Mount Kilimanjaro, tell your doctor your route and that the summit, Uhuru Peak, is 5,895 m. Ask for a health check that covers your heart, lungs, blood pressure and any medication you take. Altitude sickness basics are worth learning: headache, nausea, dizziness and poor sleep can be early signs, and a slow pace, steady hydration and honest reporting to your guide are the foundation of a safe climb.

Ask your doctor whether medication for altitude is appropriate for you; do not take anything without advice. Fitness matters too. Build up with regular hikes, stair climbing or hill walking for several months, ideally with a loaded daypack and the boots you will wear on the mountain. Our Kilimanjaro guide explains routes, pacing and acclimatisation in more detail.

Preparation timeline

WhenWhat to do
3 months beforeCheck passport validity, apply for any visa, start a fitness plan, begin hiking in your boots, and arrange travel insurance.
6 weeks beforeSee your doctor or travel clinic about vaccinations and malaria prevention, and order prescription medicines and a first aid kit.
2 weeks beforeConfirm flights, notify your bank of travel dates, download offline maps, and begin packing using the packing guide.
1 week beforeWeigh your luggage, copy documents, buy US dollars in small notes, and check the weather forecast for Arusha and your parks.
48 hours beforeCheck in online, charge devices, pack medicines in hand luggage, and keep your insurance details and our contact number to hand.

Timings are a guide. Some vaccinations and visas need longer, so start early.

Twelve-point before you fly checklist

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Travel insurance for safari and Kilimanjaro

Take out comprehensive travel insurance when you book, so that cancellation cover applies from the start. A sensible policy covers emergency medical treatment, medical evacuation and repatriation, cancellation and curtailment, and lost baggage. Remote parks can be hours from a hospital, so evacuation cover matters.

If you are climbing, read the small print. Your policy must cover trekking up to 5,895 m, because many standard policies stop at a lower altitude. Check any exclusions for pre-existing conditions and keep your policy number and emergency phone line somewhere easy to find.

  • Medical cover with evacuation by air where necessary
  • Cancellation and curtailment cover
  • Cover for baggage, passports and equipment
  • Altitude cover to 5,895 m for Kilimanjaro
  • Cover for any adventure activities you plan, such as hot air balloon flights or diving

Money, cards and connectivity

TZS and USD

Money and currency

The local currency is the Tanzanian shilling (TZS). US dollars are widely used in tourism for park fees, lodges and some purchases, though everyday spending is easier in shillings. US dollar notes commonly need to be recent and undamaged, so bring clean, newer notes in small denominations. Exact rules vary, so ask us before you go.

Plan ahead

ATMs and cards

ATMs are found in towns such as Arusha, Moshi and Stone Town, but not in the parks. Card acceptance varies, with fees possible, and connections can fail. Carry some small cash as a backup and tell your bank you are travelling to avoid blocked cards.

Stay in touch

SIM cards and eSIM

You can buy a local SIM card in towns with your passport, or use an eSIM if your phone supports it. Mobile data coverage is good in towns and patchy in remote parks and on the mountain. Many lodges offer wifi, but internet speeds can be slow.

230 V

Power adaptors

Tanzania generally uses 230 V with Type D and G plugs, so bring an adaptor. Check your device voltage before plugging in. Camps may charge in the main area only, so a power bank is useful.

What to pack for safari and Kilimanjaro

Pack light and in layers. For what to pack for safari, choose neutral clothing colours such as khaki, olive and beige, avoiding bright colours, and pack long sleeves for sun and insects, a warm layer for cool early mornings, a hat, sturdy walking shoes and sunglasses. Light aircraft flights often have strict luggage limits, so use soft bags rather than hard suitcases; they fit better in vehicles and small aeroplane holds.

Packing for Kilimanjaro is different: you will need a layered system from base layers to a down jacket, waterproofs, broken-in boots, gloves, a warm hat and a headtorch. See our packing guide and our Kilimanjaro guide for detailed lists, and do not buy new boots just before you fly.

  • Binoculars and a camera with spare batteries
  • A reusable water bottle
  • Any prescribed medicines in hand luggage
  • Basic first aid kit contents: plasters, antiseptic wipes, rehydration salts, pain relief, antihistamines, blister care and any items your doctor recommends
  • Plastic bags are banned in national parks, so use cloth or reusable bags

Culture, safety and responsible travel

Tanzanians are welcoming, and a few courtesies go a long way. Greet people before asking a question; a simple jambo or hujambo is appreciated. Swahili and English are the main languages used in tourism, and learning a few phrases is always welcome. Dress modestly in towns and villages, with shoulders and knees covered, and respect local customs.

On Zanzibar, which is predominantly Muslim, cultural etiquette matters more still. Cover up away from the beach, avoid swimwear in Stone Town, respect prayer times and take care during Ramadan with eating, drinking and public displays of affection. Ask permission before photographing people, avoid photographing government buildings and officials, and never pay for a photo without agreeing a price first. Drones need permits, so leave yours at home unless you have arranged permission.

For safety tips, use common sense: keep valuables out of sight, avoid walking alone at night in towns, use reputable transport and keep copies of documents. Responsible and ethical travel means choosing operators who respect wildlife and communities, keeping distance from animals, taking all litter out, avoiding single-use plastic, buying local crafts fairly and supporting community projects. Tipping customs are generally appreciated for guides, drivers and camp staff; we explain this in the payments section without fixed amounts.

Your final week, step by step

  1. 1.Confirm documents

    Check your passport, visa, flights, insurance and any certificates, and store digital copies offline.

  2. 2.Settle money

    Collect small US dollar notes, notify your bank and make sure your payments are complete.

  3. 3.Pack and weigh

    Use soft bags, layer clothing and keep essentials in hand luggage.

  4. 4.Health check

    Start any medication exactly as your doctor advised and pack your first aid kit.

  5. 5.Share your plans

    Send us your flight details so we can meet you at the airport, and tell family how to reach you.

Frequently asked questions

Questions about before you fly?Ask us and a real person will reply.
Payments and deposits

How to pay for your Tanzania safari: deposits, balances and refunds

Knowing how to pay for a safari, and when, removes a lot of worry from planning. This section explains our booking deposit, the final balance, accepted payment methods, how to pay safely, what a quote includes and excludes, how cancellations and refunds work in general, and how to budget for extras such as tips, visas and drinks.

Everything here summarises our working policy in plain language. The full conditions are set out in our Booking Terms, which you should read before you pay. Where anything in your written proposal differs, your proposal and our Booking Terms are the reference. If you have a question, ask us before sending any money.

The payment schedule at a glance

On acceptance

30% booking deposit

When you accept your proposal, we ask for a 30% deposit. This secures your booking and allows us to reserve camps, lodges, vehicles, flights and permits for your dates.

45 days before

70% final balance

The remaining 70% is due at least 45 days before arrival. We send a reminder and a written invoice so you know the exact amount and the due date.

Within 45 days

Late bookings

If you book within 45 days of arrival, the trip is paid in full at confirmation, because suppliers need payment quickly and space may be limited.

US dollars

Currency

Prices and payments are in US dollars, which is the standard currency for safari, Kilimanjaro and Zanzibar pricing.

Payment timeline

StageWhat happensWhat you pay
Proposal sentWe send a written, itemised proposal with the price in US dollars.Nothing yet
Proposal acceptedYou confirm in writing and we send an invoice.30% deposit
At least 45 days before arrivalWe send a balance invoice and reminder.70% final balance
Booking within 45 daysWe confirm availability and send one invoice.Full payment at confirmation
ArrivalWe meet you and go through the itinerary again.Personal extras, tips and drinks

Dates and amounts are always stated in your invoice. If anything looks unclear, ask us.

Why we ask for a deposit

A booking deposit is not simply a fee; it is what lets us commit to suppliers on your behalf. Deposits secure camps, lodges, vehicles, flights and permits, many of which have their own payment and cancellation deadlines. In the high season, popular camps in the Serengeti, Ngorongoro Crater and Tarangire can sell out months ahead, so a prompt deposit protects your dates.

The final balance covers the remainder of those arrangements. Paying it by the due date means everything is confirmed before you travel, and you can concentrate on preparing rather than worrying about payments.

Payment methods

  1. 1.International bank transfer

    The most common method for the deposit and balance. We send our bank details with the invoice. Always confirm details with us directly before sending money, because of fraud.

  2. 2.Card payment through a secure payment link

    We can send a secure payment link. A processing surcharge may apply, and we will state it before you pay, so you can decide whether card payment suits you.

  3. 3.Mobile money for small local costs

    For small costs inside Tanzania, such as a local purchase or a small extra, mobile money can be convenient. It is not intended for the main trip payments.

  4. 4.Written confirmation

    After each payment, we confirm receipt in writing, and you should keep your transfer confirmation until the trip is over.

Cancellations and refunds in general

Time before arrivalWhat happens to your payments
60 days or moreRefund of payments less a 5% administrative fee and non-recoverable costs
59 to 30 daysDeposit kept
Under 30 daysFull price retained

This is a general summary. The full cancellation policy is in our Booking Terms, and travel insurance can help protect you against costs you cannot recover.

What a quote normally includes and excludes

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Currency conversion, exchange rates and bank fees

Our prices are in US dollars. If your bank account is in another currency, the exchange rate on the day of your transfer decides what you actually pay, so check rates before you send and consider asking your bank for a fixed rate. Banks often charge bank fees for international transfers, and sometimes an intermediary bank charges too. You are responsible for ensuring the full invoiced amount arrives, so ask your bank whether you can cover all fees from your side.

For foreign exchange tips, compare your bank with a specialist transfer service, avoid exchanging cash at airports where rates are poor, and keep proof of the exchange rate. If you use a card, your card issuer may add a foreign transaction fee, so check your terms.

Budgeting for tips and extras

Plan ahead

Tipping budget

Tips for guides, drivers, cooks and camp staff are customary and appreciated but not included in the price. Set aside a tipping budget in small US dollar notes. We will share general guidance on tipping customs before you travel.

Check your quote

Park fees

Park fees are a major part of the cost of a safari. Your proposal will tell you whether they are included, so you can compare quotes fairly.

On the day

Extras

Budget for drinks, souvenirs, laundry, optional activities, visas and airport transfers if not included. A small cash reserve avoids stress.

No surprises

Price transparency

We aim to show clearly what is included and what is not, in writing. If a line item is unclear, ask for an explanation before you pay.

Insurance, group bookings and special arrangements

Buy travel insurance soon after you pay your deposit. It should cover cancellation, medical costs and evacuation, and for a Kilimanjaro climb it must cover trekking to 5,895 m. Insurance protects you where our refund terms cannot, for example if illness stops you from travelling.

For group bookings, tell us at the start who is paying. We can invoice one lead booker or issue separate invoices, but each person's payment must be clear, and a group deposit is due on acceptance like any other. If someone drops out, the cancellation terms in our Booking Terms still apply to the booking, so agree among yourselves how to share any cost.

Payment plans are sometimes asked about. Any arrangement different from the standard schedule must be agreed in writing before it takes effect; we cannot promise it, and nothing is agreed unless confirmed in writing.

What happens if a payment is late

If the balance has not arrived by the due date, we will contact you quickly. We may be unable to hold your camps, lodges or flights, and if the delay continues we may have to treat the booking as cancelled under our Booking Terms. If you expect a delay, tell us early so we can see what is possible. Receipts and written confirmations are issued for every payment, and you should keep invoices and receipts together with your itinerary, along with your payment timeline.

Frequently asked questions

Questions about payments and deposits?Ask us and a real person will reply.
Speak to a safari planner

Book a safari consultation before you commit to anything

A safari planning call is the quickest way to turn a loose idea into a workable trip. In about 20 minutes you speak to a safari planner at The Expedition Tours in Arusha, ask your questions in real time and hear honest advice on seasons, routes and budgets. It is a free consultation, and there is no obligation to book anything afterwards.

Our planning team uses the call to understand how you like to travel, so that the custom itinerary we send you afterwards fits your dates, your group and your pace. Whether you are weighing a first Tanzania safari, a Kilimanjaro planning call or a Zanzibar beach extension, this section explains what to expect and how to prepare.

Why a call helps

Reading about Tanzania is useful, but how to plan a Tanzania trip is a different question for every traveller. The right park depends on the month, the length of your stay, how much driving you will accept and what you most want to see. A conversation settles these points faster than a long email thread.

A call also lets you judge us. You can hear how we answer, what we recommend against, and whether the tailor-made safari we describe sounds like the trip you want. That is a fair thing to expect before you share dates or pay a deposit.

  • Compare seasons and parks against your actual travel dates
  • Hear trade-offs openly, including where a route is too rushed
  • Get a rough sense of cost before a formal safari quote
  • Decide whether Kilimanjaro, a safari, Zanzibar or a combination suits you

Request your planning call

No obligation and no payment is taken on the call.

Before, during and after the call

  1. 1.Before the call

    Send your preferred time and format through the request form on this page, or message us on WhatsApp. We confirm a slot in East Africa Time and in your own time zone so nothing is misread.

  2. 2.During the call

    We spend about 20 minutes on your plans. We listen first, then suggest routes, seasons and accommodation styles, and answer your questions to ask a safari operator, such as park fees, vehicle sharing and group size.

  3. 3.Straight after the call

    We send a short written summary of what we discussed, so that you are not relying on memory or scribbled notes.

  4. 4.Within a few days

    We prepare a written proposal with a day-by-day plan, what is included and excluded, and a total price. You can take as long as you need to read it and compare.

What to have ready

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Choose a call format

Best for maps

Video call

A video call lets us share a screen, look at a map of the circuit together and show lodge or camp layouts while we talk.

Best on weak internet

Voice call

A standard voice call uses very little data and works well if your patchy connection is unreliable or you are travelling.

Easiest to join

WhatsApp call

A WhatsApp call to +255 682 044 971 needs no link or software beyond the app you already use, and we can share photos and documents in the same chat.

Time zones against East Africa Time

PlaceOffset from UTCDifference from East Africa TimeExample: 15:00 in Arusha is
Arusha (East Africa Time)UTC+3, no daylight savingSame time15:00
LondonUTC+0 (UTC+1 in summer)3 hours behind (2 in summer)12:00 (13:00 in summer)
Paris or BerlinUTC+1 (UTC+2 in summer)2 hours behind (1 in summer)13:00 (14:00 in summer)
New YorkUTC-5 (UTC-4 in summer)8 hours behind (7 in summer)07:00 (08:00 in summer)
Los AngelesUTC-8 (UTC-7 in summer)11 hours behind (10 in summer)04:00 (05:00 in summer)
DubaiUTC+4, no daylight saving1 hour ahead16:00
MumbaiUTC+5:30, no daylight saving2.5 hours ahead17:30
SingaporeUTC+8, no daylight saving5 hours ahead20:00
SydneyUTC+10 (UTC+11 in southern summer)7 hours ahead (8 in southern summer)22:00 (23:00 in southern summer)

Offsets are approximate. Tanzania does not change its clocks, but most of Europe and North America do, and the dates differ between regions, so the gap can shift by an hour for a few weeks each spring and autumn. Always confirm the time in your own city.

Best times to call from different regions

These are general suggestions rather than fixed rules, and we will work around you. Our working day in Arusha usually suits an early morning call in Europe, which is mid morning to lunchtime in East Africa. Travellers in the United States often find an early morning call, before work, lines up with our afternoon or early evening.

From the Gulf, India and Singapore, an afternoon or evening call in your own time is normally fine. From Australia, an evening call at home matches our morning. If you are unsure, suggest two or three options and we will pick the one that works.

Prepare your questions

Good questions make a short call far more useful. These questions to ask a safari operator are worth raising with us, and with anyone else you are comparing.

  • What exactly is included in the price, and what is not?
  • How many people share a safari vehicle, and is a window seat guaranteed?
  • What are the park fees, and are they inside the quote?
  • How does the payment schedule work, and what happens if plans change?
  • What is the realistic season for what I most want to see?
  • How will you look after us if someone is unwell on the trip?

Calls for groups, climbers and families

Group planning calls

For friends, extended families or clubs, one call with the organiser is best. We can talk about rooming, pacing, how to split costs and how to manage different budgets within one group.

Climbers

Kilimanjaro planning call

We discuss route choice, number of days, acclimatisation, your fitness and the time of year. We would rather help you choose a longer, safer route than sell the shortest one.

Families

Family safari calls

Tell us your child ages. We can talk through realistic driving hours, lodge facilities, minimum ages at some camps and how to keep younger travellers interested.

What you receive afterwards, and your privacy

After the call you receive a written proposal covering the route, accommodation, transfers, activities, inclusions, exclusions and the total price. It forms the basis for any custom itinerary changes, and we are happy to revise the proposal more than once.

What you tell us on the call, including health or mobility details, is used only to plan your trip. Please read our Privacy Policy for how we handle personal information, and tell us if you would rather not share something by message.

Prefer not to call?

You can reach us on WhatsApp at +255 682 044 971 or by email at info@theexpeditiontourstz.com, or start with the trip planner on this site and tell us what you have in mind. Many travellers begin in writing and book a call later, and either route is fine.

Frequently asked questions

Questions about book a call?Ask us and a real person will reply.
WhatsApp
Domestic flightsBush flights between the parks.
Best time to visitMonth by month.
Safari costsWhat a safari really costs.